Last revised: december 12, 2024 www.zilamining.com website or any our other services (further: “Service”). Last revised: december 12, 2024 www.zilamining.com website or any our other services (further: “Service”). 

Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of provided information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.zilamining.com

Information Collection and Use of Data

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data 

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: login, name and surname, photographic identification (image or video), date and country of birth, citizenship, residency, e-mail address, telephone number, full address, identity documents (photo/scan, series, number, expiry date, place and state of issue), self-reported location, geolocation details of the IP address, order related data (tax identification, cryptocurrency wallet address, trading/orders activity, balances or other related data), proof of address (utility bills, bank statements or other relevant data), business/economic activity related information (profession, trade or means of living), status of a Politically Exposes Person (“PEP”) or PEP’s relative or affiliate, other data required by anti-money laundering and anti-fraud regulation, data from support requests, feedback or other data collected during your contact with us; additional data that may be needed from legal entities, i.e., legal form, company name, tax ID, company registered number, name of the register, website, country of business, date of incorporation, beneficiary owners, details of board members, partners, shareholders, proof of income, reputation and other company/business related data. 

Biometric Data 

Where required by applicable law, we may collect your image, which in certain circumstances may be considered as processing of biometric data. Please, be advised that if you enable biometric security in your device, such as fingerprint or face ID login, your biometrics will be handled by your device and the relevant third-party regulations, excluding our influence or supervision. 

Usage Data 

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

Tracking & Cookies Data 

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service and/or its performance. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
1. Session Cookies. We use Session Cookies to operate our Service.
2. Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
3. Security Cookies. We use Security Cookies for security purposes.

Automated Decision-Making

Your personal data may be subject to an automated decision-making, within the verification and identification process (“KYC”) through the Mobilum solution (Mobilum OÜ, Lõõtsa tn 5, 11415 Tallinn, Estonia), based on the certain legal regulation. Moreover, as part of the Service and tracking technologies (cookies), your data may be profiled, which helps to better personalize information addressed to you (mainly through behavioral advertising). This information is anonymous and is not associated with personal data provided by you e.g., in the purchase or registering process. It is based on statistical data, e.g. interests, approximate location, behavior within our Service.

Use of Data

We use the collected data for various purposes:
1.       To provide and maintain the Service,
2.       To notify you about changes to our Service,to allow you to participate in interactive features of our Service when you choose to do so – based on the Article 6(1)(b) GDPR;
3.       To organize contests, notifying winners, providing prize – based on the Article 6(1)(b) GDPR;
4.       To provide customer care and support – based on the Article 6(1)(f) GDPR;
5.       To provide analysis or valuable information, collect market and opinion research, satisfactory surveys and statistics so that we can improve the Service - based on the Article 6(1)(f) GDPR;
6.       To monitor the usage of the Service – based on the Article 6(1)(f) GDPR;
7.       To detect, prevent and address technical issues of the Service- based on the Article 6(1)(f) GDPR;
8.       To provide direct marketing activities, i.e., newsletter, commercial offers, web push notifications – based on the Article 6(1)(a) GDPR;
9.       To provide marketing information about our (or third-party) products and services such as advertising on our website and to fulfil remarketing purposes – based on the Article 6(1)(f) GDPR or Article 6(1)(a) GDPR (if you are not our subscriber);
10.   To carry out due diligence or other scanning activities and fulfilling legal obligations arising from applicable law – based on the Article 6(1)(c) GDPR;
11.   To establish, exercise or defence of legal claims – based on the Article 6(1)(f) GDPR.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside of European Economic Area (EEA) and choose to provide information to us, please note that we transfer the data, including Personal Data, to EEA and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Legal Requirements

We may disclose your Personal Data in good faith belief that such action is necessary to:
1.       To comply with a legal obligation;
2.       To protect and defend the rights or our property;
3.       To prevent or investigate possible wrongdoing in connection with the Service;
4.       To protect the personal safety of users of the Service or the public;
5.       To protect against legal liability.

Your rights

The following rights are granted to you under General Data Protection Regulation ("GDPR"), in particular, the right to:
1.       access to the Personal Data;
2.       request to rectify, correct or delete the Personal Data;
3.       object (forbid) to the processing of the Personal Data;
4.       request a restriction of the Personal Data processing;
5.       request a transfer of the Personal Data to another entity;
6.       request the erasure of the Personal Data (the right to be forgotten) except as excluded by the applicable law;
7.       object to the automated decision-making and profiling, unless otherwise required by applicable laws.
You have the right to withdraw a consent to the processing of Personal Data at any time, however the withdrawal does not affect the lawfulness of processing based on the consent before its withdrawal. If you believe that we are processing your Personal Data without jurisdiction or in manner inconsistent with the applicable law, you have the right to lodge a complaint with a data protection authority – Commissioner for Personal Data Protection, in Nicosia, Cyprus. In order to exercise the aforesaid rights or in case of any questions or doubts about the Personal Data protection, please contact us at support@zilamining.com or use the contact form available at www.zilamining.com.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Retention Period

We store your data solely within the period necessary for obtaining objectives specified in this Privacy Policy for which data have been collected. In certain cases, longer retention periods may be required under the applicable law. However, we inform you that in each case data retention is based on the appropriate legal basis – e.g., consent, legitimate interest, legal obligation. Data RecipientsWe may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related work and services or to assist us in analyzing how our Service is used or its performance, i.e., our business partners, tax and legal advisors, auditors, IT service providers, hosting internet providers, software providers, e-mail operators, and other contractors. We may also be obliged or entitled to share data with the certain categories of data recipients, i.e., public authorities or other third parties as notified to you at the time of data collection. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated to keep secure, not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, in particular:
Google Analytics, Mouseflow, MailerLite, tracking Facebook mode and other.
For instance, Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. Google and Facebook use the compliance mechanisms provided for by the GDPR (e.g., certificates) or standard contractual clauses in relation to their services. They will only share your data with recipients who guarantee the highest data protection and security. Currently, the services offered by Google and Facebook are mainly provided by the entities located in the EEA. For more information on the privacy practices of our Service Providers, please read regularly their privacy policy and other relevant regulation.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the legal age of their country of residence ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove or archive (where permitted by law) that information from our servers immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and update the "effective date"date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.




We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience learn more

Allow